Privacy Policy

This policy explains what information The Volt Saturn Pvt Ltd(“Volt & Pine”, “we”) collects when you use www.voltandpine.com, why we collect it, and the choices you have.

Information we collect

• Account details — name, email address and password (stored encrypted).
• Delivery details — phone number and shipping address you enter at checkout.
• Order details — items purchased, amounts, and payment reference numbers.
• Usage data — pages visited and basic actions on the site, used to improve the store.

What we do not store

We never see or store your card number, UPI PIN, CVV or net-banking credentials. All payments are processed on Razorpay's secure systems. We only receive a payment reference and its status.

How we use your information

• To process and deliver your orders
• To provide customer support and handle returns or refunds
• To send order-related communication
• To keep the website secure and prevent fraud
• To meet legal and tax obligations

Sharing

We share your information only where it is needed to run the store:

• Razorpay — payment processing
• Delivery partners — name, address and phone to deliver your order
• Hosting and database providers — to run the website securely
• Government authorities — only when required by law

We do not sell your personal information to anyone.

Data security

The site runs over HTTPS. Access to your data is restricted at the database level, so one customer cannot view another customer's orders or details. Administrative access is limited to authorised staff.

Data retention

Order and invoice records are retained as long as required by tax and accounting law. You may ask us to delete your account information that is not legally required to be kept.

Your rights

You can access and correct your details from the Profile page, or write to us to request a copy or deletion of your data.

Cookies

We use only essential cookies and local browser storage needed to keep you signed in and to remember your cart. We do not run third-party advertising trackers.

Contact

The Volt Saturn Pvt Ltd, Wadakinala, Wadki, Pune, Maharashtra - 412308. Email [email protected], phone +91 97670 33030.